Privacy Policy

At Simulations4All ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Our Data Promise

We will NEVER sell, rent, or trade your personal information to third parties.

Your trust is important to us. We collect only what we need to provide our educational services, and we use your data solely to improve your learning experience. Your email address will only be used for account-related communications and newsletters you've opted into - never for spam or unsolicited marketing.

1. Information We Collect

1.1 Information You Provide

When you create an account, contact us, or use our services, you may provide:

Name and email address
Account credentials
Communication preferences
Feedback and correspondence
Any other information you choose to provide

1.2 Automatically Collected Information

When you access our website, we automatically collect:

Device information (browser type, operating system)
IP address and general location
Usage data (pages visited, simulations viewed, time spent)
Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Create and manage your account
Save your favorites and track your progress
Respond to your inquiries and provide support
Send important updates about our services
Analyze usage patterns to improve user experience
Detect and prevent fraud or abuse
Comply with legal obligations

3. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to provide our services when you create an account or use our simulations.
Consent: When you subscribe to our newsletter or opt-in to receive marketing communications. You may withdraw consent at any time.
Legitimate Interests: Processing for analytics, improving our services, and preventing fraud, where our interests do not override your fundamental rights.
Legal Obligation: Processing required to comply with applicable laws and regulations.

4. Email Communications

We respect your inbox. Here's how we communicate:

Newsletter: If you subscribe, we send 1-2 emails per month about new simulations and educational content. You can unsubscribe anytime with one click.
Account emails: Essential communications like password resets, email verification, and security alerts.
No spam: We will never send unsolicited promotional emails or share your email with advertisers.

To manage your preferences or unsubscribe, click the unsubscribe link in any email or contact us through our contact form.

5. Information Sharing

We do not sell your personal information. We may share information with:

Service Providers: Third parties that help us operate our website (hosting, analytics)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. You may request deletion of your account and data at any time.

8. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent
Lodge a complaint with a supervisory authority

To exercise these rights, please contact us through our contact form. If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.

9. Children's Privacy

Our services are designed to be educational and may be used by children. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Essential Cookies: Enable core functionality such as security, authentication, and session management. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve our services.
Preference Cookies: Remember your settings and preferences for a better user experience.

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. Most browsers allow you to refuse cookies or alert you when cookies are being sent.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Visit our contact page